Managed IT Services Throughout Chicago & Collar Counties

Ready for a New Managed IT Services In Chicago That is Committed to Taking Care of Your IT Systems?

Have you ever had an IT support provider that cared about what you are paying and the long-term business value that you will get from the hardware, software, and cloud assets they propose?

Value.

That’s what the ACT team cares about.  30+ Years as a Managed IT Services company in Chicago.

We won’t suggest the cheapest solution just because it’s the cheapest, and we won’t try to sell you on the most expensive hardware or IT services package either.

We want you to have exactly what you need to fit your current workflow and to scale to your next projected plateau of success. It’s about value, not just cheapest price.

Our Managed IT Services Support plans are divided into two general categories and three specific, customizable, comprehensive IT services offerings.

Managed IT Services In Chicago: What’s Included?

  1. A subscription IT support plan. “All you can eat” IT management, maintenance, security, and operational monitoring category based on the number of computers and servers in your IT environment.
  2. A tailored baseline of IT support + time/materials plan. Budgeted IT care based on IT support opt-ins from our menu of IT services. This is billed on a time and materials basis with ¼ hour increments and a ¼ hour minimum.

From These Two Broad Categories of IT Support, We Have Created Our Three Tiers of Specific IT Services Offerings

  • Essentials Package: the basic no-frills package. Patch management, Monitoring, and Malware control.
  • Standard Package: the plan that has most of the features of the premium but doesn’t include some advanced features or after-hours support
  • Premium Package: the all-inclusive plan that gives you 24×7 comprehensive coverage for one flat fee

Help Desk & Strategic IT Advisory Services

What About Executive-Level IT Advice and Help Desk Services?

We want your business to succeed, and we want you to be able to enjoy a seamless workflow. As a result, we offer our virtual CIO and Help Desk Services with all of our packages. Whether one of your employees has a question about Office 365 or you have a high-level meeting where you need the input of 30 plus years of IT experience to guide your decisions, we’ll be there for you.